INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Can I request a book that is not in your store?

We would be delighted if you did. If you want to buy a book that we don't have please send us a request. We will try to provide you. Usually popular books will take 24-72 hours to be ready for delivery. And you will receive a special discount code to be able to buy the book at the best price.

Where can I view my sales receipt?

You can review your order on the account you have registered with us. Or you can also review on your email. After you have successfully placed your order, the system will send you a copy of the invoice.

How can I return an item?

We offer a 30-day money-back guarantee. Please refer to our return and refund policy.

Will you restock items indicated as “out of stock?”

We will always replenish products that are labeled as out of stock. Due to the expiration of the copyright contract or the damaged product file, we will label it out of stock. We will try to deliver the product back within 24-48 hours.

On what devices can I use audiobooks?

You can listen to your audio books on your phone using Android, iOS, Windows fone or any device that supports using MP3, M4B audio files. You can also listen on personal computers operating systems Windows, MacOS, Linux, etc. Also, if you need file format support, please contact us for support.

You can view usage and troubleshooting guides here.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS